Privacy Policy

Introduction

UNILAND PROPERTIES (“UNILAND”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, interact with our services, submit enquiries, register as a broker, participate in our events, or engage with us regarding real estate opportunities.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Who We Are

UNILAND PROPERTIES is a real estate brokerage and master agency based in Dubai, United Arab Emirates, specializing in the marketing and sale of residential, commercial, and investment properties on behalf of leading developers and property owners.

Information We Collect

We may collect and process the following categories of information:

Personal Information

• Full name
• Email address
• Mobile number
• Nationality
• Residential address
• Passport details (where required)
• Emirates ID details (where required)

Property & Investment Information

• Preferred property type
• Preferred location
• Budget and investment preferences
• Property ownership information
• Transaction-related information

Broker Information

Where you register as a broker or business partner, we may collect:

• Company name
• Trade license information
• RERA registration details
• Business contact information

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and analytics information

How We Collect Information

We may collect information through:

• Website enquiry forms
• Property registration forms
• Broker registration forms
• Email correspondence
• Telephone calls
• WhatsApp communications
• Social media platforms
• Property exhibitions and events
• Open houses and marketing campaigns

How We Use Your Information

We use personal information for legitimate business purposes including:

Property Sales & Customer Services

• Responding to enquiries
• Scheduling property viewings
• Processing reservations and bookings
• Assisting with property transactions
• Providing customer support

Marketing & Communications

• Sharing project updates
• Announcing new launches
• Sending event invitations
• Providing investment opportunities
• Delivering newsletters and promotional content

Broker Management

• Processing broker registrations
• Managing business partnerships
• Commission administration
• Compliance verification

Legal & Regulatory Compliance

• Know Your Customer (KYC) requirements
• Anti-Money Laundering (AML) compliance
• Regulatory reporting obligations
• Fraud prevention and risk management

Sharing of Information

We may share personal information only where necessary and lawful.

This may include sharing information with:

• Property developers represented by UNILAND PROPERTIES
• Government authorities and regulators
• Dubai Land Department (DLD)
• Real Estate Regulatory Agency (RERA)
• Trustee offices
• Banks and mortgage providers
• Professional advisers and auditors
• Technology and service providers

We do not sell your personal information to third parties.

International Data Transfers

Where necessary for business operations, your information may be transferred to service providers, partners, or affiliated entities located outside the United Arab Emirates.

Where such transfers occur, we implement appropriate safeguards to protect your personal information in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this Policy
• Comply with legal and regulatory obligations
• Resolve disputes
• Enforce contractual agreements

When information is no longer required, it will be securely deleted or anonymized.

Data Security

UNILAND PROPERTIES takes reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Loss or destruction
• Misuse
• Alteration
• Disclosure

While we implement appropriate safeguards, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to enhance user experience and improve website functionality.

You may control cookie preferences through your browser settings.

Disabling cookies may affect certain website functions.

Marketing Preferences

You may opt out of receiving marketing communications from us at any time by:

• Following the unsubscribe instructions in our communications
• Contacting us directly using the details provided below

Please note that service-related communications may still be sent where necessary.

Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent
• Request information regarding how your data is processed

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites.

UNILAND PROPERTIES is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page together with the revised effective date.

Your continued use of our website and services after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

UNILAND PROPERTIES

Office 1401, Court Tower

Business Bay, Dubai

United Arab Emirates

Phone: +971 4 240 1888

Email: info@unilandproperties.ae

Website: www.unilandproperties.ae